Get Help
How to get help
If your income isn't covering essential costs and you need support from the Andover Foodbank you must have a voucher.
If you are Ukrainian Вітаємо в Андовері
1. Contact one of our partner agencies
You can get an Andover Foodbank voucher from one of the local community organisations that work closely with the Andover Foodbank.
You can contact any of the agencies we work with including Citizens Advice, housing support officers, schools, children’s centres, health visitors, social services and some local charities.
They’ll talk to you about your situation, and can issue you with an Andover Foodbank voucher where appropriate. They may also be able to offer you other support or help or refer you to other helpful organisations.
You can also telephone:
Test Valley Citizens Advice – Adviceline 0808 812 6681, a local adviser will discuss your situation and issue an Andover Foodbank voucher where appropriate.
Help through Hardship – helpline 0808 208 2138 9:00 to 17:00 Monday to Friday. This is a free phone service delivered by Trussell in partnership with Citizens Advice and has helped thousands of people who are worried about money. They’ll help you access the support you need and issue an Andover Foodbank voucher where appropriate.
If you are a local organisation or charity that works with people who might need support from the Andover Foodbank, please contact us directly.
2. Bring your voucher to your nearest food distribution centre.
You can find a list of our local centres and opening times here. When you arrive you can exchange your Andover Foodbank voucher for a box of three days of emergency food.
If you are referred with an e voucher you will need to visit the Andover Foodbank.
Once you have been referred you may wish to talk to the Citizens Advice adviser who is at the Andover Foodbank each morning. They’ll discuss the full range of support available to you. They can help you to resolve urgent problems with issues like rent arrears and debt (including Council Tax debt), as well as checking you’re receiving all the benefits you’re entitled to (for example Council Tax Reduction, Personal Independence Payments).
If you have any further questions our FAQ’s page may help, or feel free to give us a call.
You may also wish to look at our Support Resources leaflet to find a local agency or organisation who can provide you with help.
Cost of living crisis
The increased cost of living is putting significant pressure on finances, and this can be very isolating and stressful. There is a range of support and advice available and while it is difficult to ask for help, it is better to act early if you can.
Below are a variety of links to sites for advice, local support, energy saving suggestions and quick cook recipes. They may not all be appropriate for you but may be of some use.
Test Valley Borough Council Cost of Living Crisis local links page
Unity local agency directory
Which? energy saving suggestions
Money Saving Expert energy saving tips
One pot / 15 minute meals and other recipes by Jack Monroe
BBC budget meals and cooking energy tips
Andover Clothing Exchange for second hand school uniform and baby items
Coping with financial worries – NHS (www.nhs.uk)